Dr Angel Almendros (2): Effective Communication with Clients and Staff in Veterinary Medicine

An interview with a Specialist in Canine and Feline Practice, featuring his views on effective communication in veterinary medicine.

·     Communication is paramount in veterinary medicine since communication with clients is essential to let them understand the animals’ situations thoroughly

·     Clear and effective communication is legally important since clients may pursue legal actions if there is a miscommunication

·     Using different forms of communication can increase the effectiveness and ensure the successful convey of information

·     Respect clients’ wishes on asking for second opinions and consulting other veterinarians

This video is available exclusively for City University staff and students. To request access, please contact us at enapcomm@cityu.edu.hk using your City University e-mail.